
Following
the money
By Chris Thompson It's
impossible to legitimately identify the best companies in the construction industry.
There's
no set standard that reveals "best." Any term, any attempt at categorization,
only proves futile in the face of a hundred other factors that demand equal billing. Longevity
seems like a good one. Maybe the oldest companies, through sheer stamina, deserve
to be recognized as the best. Maybe not. Surely there are construction and architectural
firms out there that have survived a century of business by the skin of their
teeth, paddling in the tepid waters of Just OK. Does size matter? Maybe
volume of projects should be a criterion? How about customer satisfaction? That's
a good measure, but in an industry so diverse, with a client base so widespread,
there's simply no way to determine who leaves their clients most satisfied. And,
really, who's to say that one client's idea of happiness is any more objective
than another's? But money, now that's something entirely different. It's
a common thread throughout the industry, and the companies that have the most
of it tend to grow larger, stay in business longer, take on more jobs and, at
the very least, provide the resources necessary to rectify problems when clients
aren't satisfied. Does it indicate "best"? No. It casts a light
in the general direction. But even a seemingly cold, hard element like cash
can get slippery sometimes. You can look at it from different angles to learn
new things. For instance, after three years of basing our rankings in our annual
A List on total revenue figures, we decided this year to ask only for money generated
from Wisconsin projects. As you'll see, that change rearranged companies in the
rankings. Some dropped dramatically, and others rose to the top. So what
do the rankings on The A List mean? They're a reflection of performance, a quick
glance at the bottom line, a peek into someone else's boardroom, an interesting
way to learn a little more about who's doing what and for what reward in your
industry. And as for who's the best, well, that's a debate best argued
on your work sites. 
© 2003 Daily Reporter Publishing
Co., All Rights Reserved.
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