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Chamness plays matchmaker

Sometimes the toughest problems just need a fresh set of eyes.

And that's exactly what Diane Chamness offered four years ago when she agreed to try and resurrect the Milwaukee Metropolitan Sewerage District's idea for a minority-participation program among its contractors. It wasn't an easy task for Chamness considering that millions of dollars and years of hard work had left the program exactly where it started: a good concept with no application in the real world.

"I think they had a vision but no clear plan," Chamness said. "To their credit, they came up with a great idea, but no one was able to get their hands around it."

State Sen. Gary George, D-Milwaukee, had hatched the original idea several years earlier when he saw how little involvement women- and minority-owned firms had in a thriving state construction market. So George spurred the formation of the Minority Business Work Force Development Project, which included several organizations and state and local agencies, including MMSD.

The intent, Chamness said, was to ensure that more women and minority businesses participated in state projects, but as ideas flared up and then out, the member agencies and organizations began to drop out of the program until only MMSD remained.

"I was working for an agency trying to get its hands around this, but it didn't," Chamness said. "That's when I was approached by Antonio Riley, who was the chairman of the MMSD Commission, and he asked me to take a look at the program. I told him I thought there were a million holes in it. I came up with a program that embodied the vision but in a different way."

Chamness said she figured that if the program targeted the construction industry in southeast Wisconsin, then she needed to go straight to the businesses in that industry.

She decided to pitch to those companies the idea of becoming more diversified.

"MMSD liked the idea, but when I started talking to building businesses, those people didn't play on the same teams as people in minority businesses," Chamness said.

"So we decided to make a matchmaking program."

Chamness established a program of approaching companies with the idea of diversification, of adding minorities and women to the staff in management positions. If the firms agree, she and her partners, Earl Buford and Jose Galvan, go to community-based organizations that know of people looking for work who have skill sets to match the company's needs.

Chamness develops the job descriptions and training programs and corals the job candidates. The company selects people from the pool and trains them for the job.

At the end of training, if the person stays with the company for at least 30 days, Chamness, using about $200,000 a year from MMSD, reimburses the company for a portion of its training costs.

"What's good about the program is it truly meets the vision of the people who crafted it," she said. "Employers get motivated individuals from the community, and employees get embraced by the companies. It trains people, teaches and mentors them. It teaches organizations to see minorities and women in a different light."

And it's an unprecedented success. In the last four years, Chamness' program has placed 104 individuals with various construction companies. Of those placements, 70 percent are still with the companies. That's a far cry from the zero placements in the years preceding Chamness' involvement.

"It's way bigger than what we thought we were doing, and I can't find any statistics nationally that match what we've done," Chamness said. "It's taken on a life of its own, and that's OK. I was talking to a company that never did work with MMSD, but now they're doing it because they have the depth of staff to go after the bigger projects."


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Chamness

Honoree: Diane Chamness

Employer: Chamness Consulting Inc., 408 S. Third St., Milwaukee; 414-271-7900;
fax: 414-271-2413; www.chamnessconsulting.com

Company Profile: Chamness Consulting is a business development firm helping people
organize and grow their companies through strategic planning, marketing, public relations, organizational development and information-technology applications.

Innovation: Chamness developed a minority-participation program for the Milwaukee Metropolitan Sewerage District that has placed 103 minorities and women in management positions with construction-related businesses in the last four years.