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MCSC signs on for life

Good just isn't good enough for the Milwaukee Community Service Corps.

The 12-year-old agency has spent the majority of its history helping at-risk young adults from the Greater Milwaukee area earn GEDs, train for future employment and find work. The corps has traditionally focused on real-world training, sending crews of workers into the market for jobs ranging from landscaping to construction for public and private owners.

It's a system that has served the corps and its participants well. But in the last year, the agency decided to take its program to the next level.

MCSC"We're trying to produce individuals who are competent and capable, a person who is polished around all edges," said Chris Litzau, executive director of the Milwaukee Community Service Corps. "We continue to tweak our program as we find ways to add value to individuals, so when they leave, they add value to their employers."

It's one thing, Litzau said, to prepare people for a life of employment, but it's another battle entirely to prepare them for life. With that challenge in mind, the Milwaukee Community Service Corps, starting in February, unveiled a three-pronged strategy aimed at creating fully rounded individuals armed with occupational training and the knowledge to manage both their personal and professional lives.

"In its most infantile form, anybody can jump into the job-training industry," Litzau said. "An employer wants people who can think on their feet and problem-solve, and that doesn't come from just teaching someone how to put up drywall."

But it can come, the corps figured, from the Education Program for Credentialing for Hire, the Hard-Hatted Women Building Trades Initiative and the Business Link Externship Program.

The Milwaukee Community Service Corps' new education program emphasizes personal finance and credit repair, life-skills development, drivers' license attainment, GED preparation, industrial education, 40-Hour Hazardous Waste Operations and Lead Abatement Certification, pre-apprenticeship preparation and AmeriCorps Education Scholarships. That's a long list of goals for one program, but Litzau said it supports the corps' overall direction.

"We're building on an overlap for cross-sector employment, and it's a much more comprehensive approach to the development of the individual," he said. "Just because you're a great carpenter, if you don't have the basics of living, then you have an individual who is very one-dimensional."

The Hard-Hatted Women Initiative takes the same facets of the education program but gears them specifically toward women. For the first time in its history, the corps this year outfitted an all-female crew in hopes of creating confidence for future employment and peer support during training.

"It offers benefits of retention, motivation and customization, and through this, we've been able to give women a safe harbor to develop skills," Litzau said. "The number of women coming in has risen significantly since we started the program."

With training and education covered, the corps turned its attention to an externship program. Litzau said that with every new skill, a participant's employment options widen, and after six months in the Milwaukee Community Service Corps, trainees are placed with various companies for full-time, on-the-job training.

The corps covers wages and insurance, but the trainees report directly to the company.

"All of a sudden, we've developed a big universe of employers willing to work with our trainees," Litzau said. "We're marrying up the capacity of the individual in the program with the marketplace. Before the business link, it was a shotgun approach; a broad, untargeted, unfocused placement program for our graduates."

With its new range of programs, the Milwaukee Community Service Corps has been able to enhance its best characteristics while going deeper to prepare people for a complete life, Litzau said.

"This has all been fermenting, but the rubber has really hit the road this year," he said.


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Litzau

Honoree: Milwaukee Community Service Corps, 1441 N. 17th St., Milwaukee;
414-372-9040;
fax: 414-372-9060

Company Profile: The Milwaukee Community Service Corps is a job-training, education and placement program for at-risk young adults in the Greater Milwaukee area who are performing public infrastructure and community development projects.

Innovation: The MCSC developed a comprehensive, three-pronged strategy to add value to the individuals in the program and to, by extension, add value to the employers that eventually hire the program graduates.