Start
spreading the news
By David Pekel | David
Pekel is a certified remodeler and president of Pekel Construction & Remodeling
Inc., a design/build/remodeling firm in Wauwatosa. He is chairman of the Milwaukee/NARI
Marketing Committee, chairman of the NARI Spring Home Improvement Show and a member
of the Milwaukee/NARI board of directors. |
I recently
attended an awards ceremony with 175 of my industry associates. The event,
the National Association of the Remodeling Industry Wisconsin Remodelers Awards,
was open to all Wisconsin NARI members. There was an extensive field of entrants,
and the competition was formidable. I waited with anticipation for the announcement
of the winners in a variety of categories, hoping that we would win. We did. The
pride of all the winners was evident. But I wondered where these companies would
go from here with their accomplishments and selections as one of the best. Certainly,
they knew they were the best, and we knew it too. But would anyone else know that?
The answer is probably not, especially if the winners didnt tell anyone
about it. When it comes to marketing your business, the reward of a thing
done well is to have done it. But letting as many people as possible know about
it is financially rewarding. Thats effective marketing, and it is
simple and inexpensive if you do it right. Companies should spread the news
when they win awards, sign new contracts, reach anniversaries or achieve any other
milestones that others might be interested in. Press releases to local
media are excellent vehicles for this. Theyre easy to prepare, and, with
little to no cost, they get the news to consumers. Many print publications,
such as community newspapers, local papers, business journals and periodicals,
have specific areas devoted to this type of content. Direct mail, e-mail and newsletters
also are effective and inexpensive. The next time your company places a
job sign in front of a new project, surround the sale (realtors are great at this).
Send postcards to select addresses surrounding the sale to let neighbors and businesses
in the vicinity know who you are and what you have accomplished. Your client
will be proud if others know your client selected the best for the project. And
it cant hurt if the neighbors know about you too. Most companies maintain
a database of past clients and prospects. Use this resource for a marketing advantage
by merging it with broadcast e-mail, an electronic newsletter or a flier mailing. If
your company has a Web site and doesnt want to incur the expense of having
a four-color mailing prepared, send out a single-color piece that drives consumers
to your Web site. Once there, they can learn more about your company and get an
understanding of your capabilities. Many organizations underuse their Web
sites and the marketing opportunities available through their accomplishments.
They are proud of their accomplishments, but few do anything to use them as an
ongoing tool. A Web site is fluid and dynamic. It is easily and inexpensively
updated with new information about your company. You can post the awards you have
won, articles published about you in the media and upcoming events in which you
will be participating. If you promote your Web site heavily and keep it current,
your message always will be fresh, and it will bring consumers back. Marketing
doesnt have to cost thousands of dollars to get impressive results, but
it does take legwork and persistence to have meaning. Frequency and consistency
in your market branding are essential elements to building top-of-the-mind awareness
with the public. When something good happens to your company, let everyone
know. It just might be your next customer who congratulates you. |